Terms and Conditions

1. Introduction
Welcome to RM-CJJ zapConnect. By subscribing to our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

2. Services Provided
RM-CJJ zapConnect provides advanced networking and internet services using state-of-the-art fiber optic technology. We strive to ensure high-speed, secure, and uninterrupted connectivity for our customers.

3. Subscription and Usage

• There is no lock-in period for any of our subscription plans. Customers are free to cancel at any time.
• Internet speeds and availability may vary depending on location, infrastructure, and external factors beyond our control.
• Subscribers must comply with all applicable laws and regulations when using our services.

4. Equipment Policy

• RM-CJJ zapConnect provides routers and other necessary networking equipment to subscribers as part of the service.
• Routers must be surrendered upon termination of the subscription or disconnection of the service. Failure to return the equipment may result in additional charges.
• Customers are responsible for the proper use and maintenance of the provided equipment during the subscription period. Any damage or loss may result in replacement or repair fees.

5. Payments and Billing

• Subscription fees are billed on a monthly basis unless otherwise stated.
• Failure to pay the monthly subscription fee may result in service suspension or termination.
• All fees are non-refundable unless otherwise specified in promotional offers or agreements.

6. Service Limitations and Liabilities

• RM-CJJ zapConnect strives to provide uninterrupted services but does not guarantee absolute uptime due to technical, maintenance, or unforeseen circumstances.
• We are not liable for any losses, damages, or inconveniences caused by service interruptions, cyber threats, or misuse of the internet.
• Users are responsible for their online activities and must ensure safe and lawful usage of the provided services.

7. Fair Use Policy

• RM-CJJ zapConnect implements a Fair Use Policy to ensure optimal service quality for all users. Excessive or unlawful usage that affects network performance may lead to speed restrictions, suspension, or termination.

8. Privacy and Data Security

• RM-CJJ zapConnect values customer privacy and adheres to strict data protection policies. Personal information is collected, stored, and processed as per applicable laws.

9. Amendments and Updates

• RM-CJJ zapConnect reserves the right to update or modify these Terms and Conditions at any time. Customers will be notified of significant changes through official communication channels.

10. Termination of Service

• Either party may terminate the subscription at any time without penalties, given compliance with equipment return policies and outstanding payments.
• Misuse, non-compliance, or violation of these terms may result in service termination without prior notice.

11. Contact Information
For inquiries or concerns regarding our Terms and Conditions, please contact our support team through official communication channels.

By using RM-CJJ zapConnect services, you acknowledge and agree to these Terms and Conditions.